Covcell Account Management

I'm having trouble logging into my account
If you have trouble with login, please try resetting your password. To do so follow these 5 steps:  Go to the Login Page Click: Lost Your Passwo...
Tue, Jun 12, 2018 at 11:51 AM
Reset a password
If you forgot a password to your account, no problem. You can easily reset it. Here are the 5 steps you need to follow to reset your password. Go to: L...
Tue, Jun 12, 2018 at 11:52 AM
How can start a free trial?
Click here or on any button that says, “free trial.”
Tue, Aug 14, 2018 at 12:05 PM
How to upgrade your membership to Optime or Maxime Plans?
Log in to your account. Click on “My Account” from the menu located in the top right corner. Click on “My Subscription.” On this page under” Subscrip...
Tue, Jul 24, 2018 at 9:58 AM
How to cancel a free trial?
You can cancel your trial during the first 7 days after sign-up. To cancel your free trial, follow these steps: Log in to your account Click on “My Ac...
Tue, Jul 24, 2018 at 9:56 AM
Payments and Invoices
As the account owner, you can change your Covcell subscription and payment method at any time. Let's take a quick look at the Your Membership page. Onl...
Thu, Oct 26, 2017 at 4:54 PM
Do I get access to everything all at once or do I have to wait?
Yes, you get access to everything right away. You can attack the material at any time and place you want.
Tue, Sep 19, 2017 at 1:44 PM
Can I access my account on my mobile device?
You can access your account anywhere on your mobile device. All video lessons and practice tests are accessible on your phone, tablet, laptop, and desktop. ...
Wed, Apr 26, 2017 at 6:37 AM
How to cancel my monthly membership?
You can cancel your membership anytime from your account menu.  Click on your “Account” in the top right corner of your screen. Here you will see a conta...
Sun, Jul 15, 2018 at 9:26 AM
How can I get a refund?
Covcell GED Prep comes with a 7-day money back guarantee.  Click here to request the refund.  Only the account owner can request the refund.  A studen...
Fri, May 11, 2018 at 4:02 PM